Water Babies Classes Update

At Water Babies, one of our promises to you is that we’ll always put the safety and wellbeing of your child above anything else.

We are happy to say that the government has announced it's plans for reopening Ontario's pools following their closure over the COVID-19 outbreak earlier this year!


So what does this mean for you? Well, we're busy working hard behind the scenes to ensure we can start our lessons again as soon as we possibly can, with the safety of your family and our team as our highest priority.

FAQs

  • We have a precise record of exactly where you left off in your water baby's journey which means we will know exactly where we left off. We will also draw on our years of experience and expertise in reintroducing children to the water after a long break, making sure to tailor your first lessons back with us to fit your little one’s needs.


    Rest assured that our Aquatics team have been developing lesson plans to ensure you get the best re-induction to the water possible. We will be there continuing to help your little one build water confidence and reach key milestones in their development right from the start.

  • We will do everything we can to ensure continuity in our classes, as we want you to have the most seamless experience possible. In some cases, we may have to make a few changes in order to keep everyone safe and happy. Will be working incredibly closely with our pools and our teachers for this continuity, and our promise to you is that we will be taught by one of our experienced Water Babies teachers, in a pool that is up to our stringent Water Babies’ standards, with classmates at a similar developmental stage.

  • The health and safety of our customers and team will always be our number one priority, and we are complying with both government and industry guidance on managing any potential risk in all of our pools and operations. We are taking all the necessary steps to ensure that we can deliver the best teaching experience for you and your little one in the safest way possible.


    We will be implementing best practices and that include increased hygiene and cleaning routines and strict social distancing rules. From changing rooms to the water, every step of your experience with us will be made as safe as possible.

  • Your local office will be in touch with you as soon as we are ready to begin swimming again. You don't have to be shy though, if you want to ask questions or get an update, feel free to give your local office a call or drop us a message on social media.

  • We will be working closely with all of our colleagues and venues to ensure that all government guidance is adhered to at all times. We are examining and tweaking everything we do, right from the parking lot, to the change rooms and all the way through to the water to ensure every step of your Water Babies journey is as safe as possible.

  • Your local office will be more than happy to help with any additional questions that you might have. The best way to do this is to reach out by email, but Please be patient with them at this time as they try to get back to everyone as quickly as they can.


    Keep checking back on our FAQs as these will develop as we hear more from the government, our venues and swimming national governing bodies.

  • We take the safety and hygiene of our lesson environments very seriously.


    We lead the way in the baby swimming industry, having actually written the official UK standards for the operation of baby and toddler swim schools. These standards promote best industry practice with specific reference to pool water treatment, the general cleanliness of the pool environment and pool water temperatures.


    Now more than ever with the arrival of Coronavirus, these standards are even more relevant and necessary. We have taken the guidance from all kinds of sources, the WHO, the Canadian and Ontario governments, other provinces, and of course the highest Water Babies standards. We are continuing to work with, as we always have, each of our pool operators to continually coordinate and recommend health and safety measures.


    We are keeping everyone safe with our 4 – point action plan by:

    - Organising all our operations to allow for adequate social distancing

    - Frequent and regular testing of pool water quality

    - Being in full compliance of pool water pH and disinfectant levels

    - Structured cleaning regime of all areas used by the public including change room , the pool environment and all teaching equipment


    We understand that a Water Babies lesson is not just about the pool, it's about the entire experience. It's our Overriding purpose to make your experience as safe and enjoyable as possible.

At Water Babies, one of our promises to you is that we’ll always put the safety and wellbeing of your child above anything else.

 

With that in mind we decided to indefinitely suspend our classes from March 16th. We recognise the importance of doing our part for public health and thank you for your understanding and patience.

In anticipation, our local offices are busy planning in the background, working to re-jig our schedules and plan for every possible outcome.

As soon as we are able to move forward we will get in touch with all our swimmers and let everyone know via social media as well.

We will continue to review everything as the situation progresses so please keep an eye on this page or contact your local office for updates:


Markham

Toronto

Vaughan

 

For the latest information on Coronavirus please check out these links:

·         https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

·         https://www.ontario.ca/page/2019-novel-coronavirus

 

We wish you all well and please stay safe. We look forward to seeing you in the pool soon.

 

All the best,

 

Your Water Babies Team